(9 of 253 reviews match)
A friend sent in 2 separate orders for FIGI's products. One was filled and delivered and the second order was lost by FIGI. Yet both checks were cashed. After multiple phone calls including a copy of the cashed check for the lost order with a letter of explanation...Read more
I have ordered from you for the past 5 years in a row with no issue. This year, I placed 3 separate orders. Unbeknownst to me, even though I paid almost $17 in shipping fees, you shipped fed ex sure post. One of my orders went to a very rural area, and had a mailbox...Read more
I am so sick of this situation. I have been placing holiday orders via figis for over decade but this year will be my last. I placed an order for several gift baskets to be delivered to different destinations early this month and a week later i had a message left on my...Read more
today we got the order for the 3 Christmas trays sets i was so disappointed in them they don't look like what is in the catalog!!!! I would never order them we had to go out an buy something else to go with them. We just hope the 46 of your Christmas best is much...Read more
I didn't like
- Amout of the product for the money
My name is Peggy Sue Blackmon. The account Number that was given to me was 22-293732509-D2. I ordered some lamps from Figis in August 2016. I called back the same evening to cancel the order, The representative then informed that she couldn't cancel the order because...Read more
I am very disappointed with this year's order. No name was included about who sent the gift and the salutation. Plus, the gift and free gift were both sent to my friend. I told the salesperson to send the free gift to me. I have called numerous times but every time I...Read more
Gifts incorrectly shipped to billing address - prior orders DID GO to correct shipping address. Upon getting EMail showing shipment information, I immediately contacted Fijis - on hold 30 minutes. The phone rep said "hello hello hello" and hung up - probably trying to...Read more
RECEIVED CATALOGS WITH $750.00 APPROVED CREDIT LIMIT - I PLACED OREDER ON PHONE FOR 2 ITEMS WITH NO PAYMENTS TIL FEBRUARY 2017 SINCE WEBSITE DOES NOT WORK PROPERLY, WAITED OVER 30 MINUTES A PHONE CALL - during 3 calls to company UNREAL HOLDTIMES TO PLACE AN ORDER TO...Read more
Other Product Review
The lead HR recruiter is a convict. In 2015 she was convicted on 5 counts of theft in a business setting. This is the person they let keep employee bank accounts, SS numbers and other personal information. Why would anyone expect this company to respect its customers when they don't even respect employees?
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