State: Wisconsin City: Marshfield Clear all filters (5 of 215 reviews match)
filters
state:
city:
product:
Show
My name is Peggy Sue Blackmon. The account Number that was given to me was 22-293732509-D2. I ordered some lamps from Figis in August 2016. I called back the same evening to cancel the order, The representative then informed that she couldn't cancel the order because...
Read more
Anonymous
Geobak

This company has become too big and is terrible at communicationHad a Christmas present that was damaged due to poor packaging or Fed Ex handlingTook nearly two months to get ...

h.kitchener
h.kitchener

Sounds like you sent the merchandise back but they did not enter the return into their system---not an uncommon problem with many companies. You have notified them of what hap...

1.9
I didn't like
  • Ineffective customer support and service
#1013702
Reply to reviews
I am very disappointed with this year's order. No name was included about who sent the gift and the salutation. Plus, the gift and free gift were both sent to my friend. I told the salesperson to send the free gift to me. I have called numerous times but every time I...
Read more
1.0
I didn't like
  • Poor customer service
#979868
Reply to reviews
Gifts incorrectly shipped to billing address - prior orders DID GO to correct shipping address. Upon getting EMail showing shipment information, I immediately contacted Fijis - on hold 30 minutes. The phone rep said "hello hello hello" and hung up - probably trying to...
Read more
Anonymous
Anonymous

Issue resolved - got refund for incorrectly shipped items

1.8
I liked
  • Convenience of on line shopping
I didn't like
  • Ineffective customer support and service
#977975
Reply to reviews
RECEIVED CATALOGS WITH $750.00 APPROVED CREDIT LIMIT - I PLACED OREDER ON PHONE FOR 2 ITEMS WITH NO PAYMENTS TIL FEBRUARY 2017 SINCE WEBSITE DOES NOT WORK PROPERLY, WAITED OVER 30 MINUTES A PHONE CALL - during 3 calls to company UNREAL HOLDTIMES TO PLACE AN ORDER TO...
Read more
Anonymous
Anonymous

Am glad I read your comment how nad Figis is! Saved myself alot of grief!!

1.0
I liked
  • Use to be reputable
I didn't like
  • Figis changed for the worst
#973303
Reply to reviews

Other Product Review

Figis
#807413
1.2
Details
The lead HR recruiter is a convict. In 2015 she was convicted on 5 counts of theft in a business setting. This is the person they let keep employee bank accounts, SS numbers and other personal information. Why would anyone expect this company to respect its customers when they don't even respect employees?
Comment
Show
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Reliability
Staff
Turnaround Time
Website