State: Wisconsin City: Marshfield Clear all filters (11 of 265 reviews match)
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I have a small business Destiny Hospice and I have order from this company there Birthday Tin cause it stated it would have a small cake . it was a lie it was snacks and I would have sent it back but it was to late to. And I order the football night lamps and you would...
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5.0
I didn't like
  • Rum cake was good just not enough of it
#1305857
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Figis - Horrible

I will not buy from them anymore.
1.2
Details
Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Product or Service Quality
Reliability
Staff
Turnaround Time
Value for money
Website
#1293326
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A friend sent in 2 separate orders for FIGI's products. One was filled and delivered and the second order was lost by FIGI. Yet both checks were cashed. After multiple phone calls including a copy of the cashed check for the lost order with a letter of explanation...
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1.0
I didn't like
  • Common sense for a problem they created
#1171236
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I have ordered from you for the past 5 years in a row with no issue. This year, I placed 3 separate orders. Unbeknownst to me, even though I paid almost $17 in shipping fees, you shipped fed ex sure post. One of my orders went to a very rural area, and had a mailbox...
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1.7
#1158151
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I am so sick of this situation. I have been placing holiday orders via figis for over decade but this year will be my last. I placed an order for several gift baskets to be delivered to different destinations early this month and a week later i had a message left on my...
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1.0
#1150026
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today we got the order for the 3 Christmas trays sets i was so disappointed in them they don't look like what is in the catalog!!!! I would never order them we had to go out an buy something else to go with them. We just hope the 46 of your Christmas best is much...
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1.0
I didn't like
  • Amout of the product for the money
#1149785
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My name is Peggy Sue Blackmon. The account Number that was given to me was 22-293732509-D2. I ordered some lamps from Figis in August 2016. I called back the same evening to cancel the order, The representative then informed that she couldn't cancel the order because...
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Anonymous
Jody

CALLING THE BETTER BUSINESS BUREAU! DO NOT ORDER FROM THIS COMPANY!!!!!!

Anonymous
Jody

VERY RUDE CUSTOMER SERVICE AND THEY ARE INEPT AT THEIR JOBS!!!!!! HORRIBLE SERVICE!!!!!!

1.9
I didn't like
  • Ineffective customer support and service
#1013702
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I am very disappointed with this year's order. No name was included about who sent the gift and the salutation. Plus, the gift and free gift were both sent to my friend. I told the salesperson to send the free gift to me. I have called numerous times but every time I...
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1.0
I didn't like
  • Poor customer service
#979868
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Gifts incorrectly shipped to billing address - prior orders DID GO to correct shipping address. Upon getting EMail showing shipment information, I immediately contacted Fijis - on hold 30 minutes. The phone rep said "hello hello hello" and hung up - probably trying to...
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Anonymous
Anonymous

Issue resolved - got refund for incorrectly shipped items

1.8
I liked
  • Convenience of on line shopping
I didn't like
  • Ineffective customer support and service
#977975
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RECEIVED CATALOGS WITH $750.00 APPROVED CREDIT LIMIT - I PLACED OREDER ON PHONE FOR 2 ITEMS WITH NO PAYMENTS TIL FEBRUARY 2017 SINCE WEBSITE DOES NOT WORK PROPERLY, WAITED OVER 30 MINUTES A PHONE CALL - during 3 calls to company UNREAL HOLDTIMES TO PLACE AN ORDER TO...
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Anonymous
Anonymous

Am glad I read your comment how nad Figis is! Saved myself alot of grief!!

1.0
I liked
  • Use to be reputable
I didn't like
  • Figis changed for the worst
#973303
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