Not resolved
Advertised vs Delivered
Customer service
Exchange, Refund and Cancellation Policy
Value for money

March 26,2018 I ordered the can of mixed sugar free cookies which figi's send ordinary delivery. Although they know and your naive to not, will be stale in the 6 to 9 days when they get to you.

I called tried to cancel because the automated system doesn't allow you to get a promised 10% discount and i thought one women was being rude when she raised her voice to ask again when did you order.

I was on the at least 30mins waiting so I was annoyed and she says call back and talk to some body else after I said you people are stupid.Figi's system is made for ordering not asking questions which the automated says you can do if you press 3 but all you can do is make a payment. So no more cookies if anything

Product or Service Mentioned: Figis Customer Care.

Reason of review: Poor customer service.

Monetary Loss: $31.

Preferred solution: Full refund.

I didn't like: Customer service.

Company wrote 0 private or public responses to the review from Mar 28.
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