March 26,2018 I ordered the can of mixed sugar free cookies which figi's send ordinary delivery. Although they know and your naive to not, will be stale in the 6 to 9 days when they get to you.
I called tried to cancel because the automated system doesn't allow you to get a promised 10% discount and i thought one women was being rude when she raised her voice to ask again when did you order.
I was on the at least 30mins waiting so I was annoyed and she says call back and talk to some body else after I said you people are stupid.Figi's system is made for ordering not asking questions which the automated says you can do if you press 3 but all you can do is make a payment. So no more cookies if anything
Review about: Figis Customer Care.
Reason of review: Poor customer service.
Monetary Loss: $31.
Preferred solution: Full refund.
I didn't like: Customer service.