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Figis

Figis Reviews

www.figis.com
What is your customer experience with Figis?

Figis Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Figis has a 2.2 star rating from 66 reviews; consumers are mostly dissatisfied, though 100% of users would likely recommend Figis to a friend per the overview.

Key Takeaways for Future Customers

  • Figis reviews report fast delivery and convenient online shopping, but expect mixed product quality.
  • Be prepared for billing holds, credit approval issues and to request a refund.

Negative Feedback / Risk Areas

  • Frequent customer complaints about poor customer service and long holds.
  • Recurring billing and payment disputes, refund and cancellation problems.
  • Reports of deceptive practices and missing or late orders.

Positive Feedback

Many note fast delivery, helpful employees placing orders, and product variety on the website.

View full overview ›

Media from reviews

Figis - I did not get all of my orders
Figis - Charged more than what it showed during checkoutFigis - Charged more than what it showed during checkout - Image 2Figis - Terrible Customer ServiceFigis - Gift Basket Review from Corona, CaliforniaFigis - Gift Basket Review from Corona, California - Image 2
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Show reviews that mention
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Anonymous
map-marker Trenton, New Jersey

When I order from stone berry catalog my order doesn’t go thru it’s denied I’d like to know why they said something about figi account what does Gigi’s gallery have to do with stoneberry catalog I ca

Why cant I place an order on stoneberry catalog it gets denied what is the reason I need to talk to credit dept

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Valborg Hfb

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Yes I would like that information that I've been asking for the years that I worked at piggies it's very important that I get that as soon as possible my address is 1750 second avenue South apartment

AI Highlights
  • - The name is Julie Kurth; it may have been Julie Warner.
  • - The user needs duration and years of work history.
  • - This is for Social Security disability.

My name is Julie kurth at the time I worked it could have been Julie Warner w e r n e r i need that information some figures T how long I worked the and things in the years I will definitely it's very important that I get that this information for social security as soon as possible so I can turn it into him I need it for disability thank you very much

User's recommendation: I had worked at figures for many many years and I would like to information that I knew for social security if you could get that sent out to me as soon as you can at 1750 second avenue South apartment 405 Wisconsin rapids Wisconsin 50495 please get that to me soon as you can thank you

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Nate D Fbq

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

To find out about OFX bluetooth speaker

AI Highlights
  • - Asked about watts and battery life but could not reach live help.
  • - Considers the business practices poor and would not want to deal with them.

I was trying to find out more about the bluetooth speaker like how many watts was it, do it hold a long charge but never got a chance to speak with anyone live. In My opinion that's bad business and it made me not want to deal with this business at all .

Pros:
  • Need to do better with there customers
Cons:
  • Get rid of the negativity

Preferred solution: Apology

User's recommendation: I think this company needs to speak to your customers live and make them feel like you want to do business with them.

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Bernice B Hba

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Bout my order

Did my order been shipped out still on back order how long I get answer I need reorder email me back for answer I dont have 100 words

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Anonymous
map-marker Bellevue, Washington

Great

Get catalogs sent to my home with approved $250 limit on it send to 8301 Detroit Avenue #207 Cleveland Ohio 44102. My other address 2216 East 36 Th Street Cleveland Ohio 44115

User's recommendation: Kool

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Peggy E Npu

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

No payment until September 4 2023 and I was per approved for $600 So can I use that

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

I didnot get and answer to my question can I use the no payment until September 4 2023 I got per approved for 600

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Lorraine F Rhs

I’m being overcharged I need help

AI Highlights
  • - I'm being overcharged and a letter says my payment didn't go through.
  • - I have confirmation number ciue071027****407**** and need to speak to someone.

I'm being over charged I got a letter in the mail saying that my payment did not go through and that is that can't be right. I have a confirmation number that was given to me at the time so I need to speak to someone to find out what's going on ciue071027****407****

Loss:
$28192

Preferred solution: Full refund

User's recommendation: Don’t shop with the gallery FIGIS

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Claudia O Tfj

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

To see if today order is approved

They didn't inform me that they require a down payment Would NEVER have placed an order a bit decieving

User's recommendation: Beware of misleadings

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Anonymous
map-marker Fort Wayne, Indiana

Scammed

AI Highlights
  • - I ordered a cell phone and paid a down payment over the phone, but they said they didn't.
  • - I do not recommend this place to anyone.

I have nothing to do with them anymore, they lost my business, I ordered a cell phone, I paid down on it over the phone and they said they didn't. They can go to *** I do not recommend this place to anyone0

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Anonymous
map-marker Newark, New Jersey

My order wasn't complete904****

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

They forgot to add two parts of my order but it's okay I'll just reorder them .thank you so much for your concern!! Ms. Toni Jones-Smith

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Anonymous
map-marker Detroit, Michigan

They are rip off they took my money and put it on another order saying that I old another payment I never received the item

Just not right I just want my order I dont understand whats going on really would like to get to the bottom of it

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Anika Qed

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Payment

Payment to account was received. Received confirmation number. I am glad it was accepted and balanced is now none.

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Anonymous
map-marker Charleston, West Virginia

Credit

AI Highlights
  • - Approved for a $150 credit limit via a catalog.
  • - Ordered merchandise and waited 3 weeks.
  • - Then I received a letter stating I wasn't eligible.

Yes they sent me a catalog telling me I was approved for $150 credit limit I ordered merchandise and waited for 3 weeks and then they sent me a letter saying I wasn't eligible that's the worst thing that could have happened to somebody

User's recommendation: Stay away

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Shelly M Ufp

I did not get all of my orders

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - Ordered 2 heart necklaces but got 1.
  • - They canceled the pajama set and are billed for something unwanted.
  • - They will pay for 1 necklace only.
Figis - I did not get all of my orders

I orded 2 heart necklaces and I only got 1 in the package, I dont want you to send another one I am so mad I did not get them at the same time. And I called and canceled the womens pajamas set the next day after I ordered it and I am getting bills for something I did not want .please take that of my account I will pay for 1 necklace only that is it . Thank u Shelly murray 9/20/2021

Preferred solution: Apology

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Mariea Nwy

Would like to speak to a representative

Your company sent me a piece of *** trying to return it.very very very disappointed in your response to my complaint. Want to speak to a person about this situation

Cons:
  • Not getting answers to a fraudulent claim

User's recommendation: Never shop with this company

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Leslie A Zij

Lost return slip

I cannot find my return slip to return my figs and exchange them. I have checked my email and everywhere at my house.

Preferred solution: Deliver product or service ordered

View full review

About

Related Companies

Mason Companies, Stoneberry, Mason Easy Pay, Masseys, K Jordan

Summary

Figis offers the best Wisconsin cheese gifts and is a leading food gift retailer. It was established in 1994 by John Figi. Figi's specializes in sausage gifts, meat and cheese gifts, cookies, cakes, nuts, sugar free gifts, candies, chocolates, food gift baskets and much more. Figis services exquisite holiday fare such as birthday, Easter, gifts of Faith, St. Patrick's Day, Thank You, Valentine Gifts. There are also unique gifts: apparel, collectibles, florals, home accents, jewelry, and personalized gifts. Gifts are typically shipped from Figi's within one to two business days, and then arrive to most locations within 5-9 business days. Order delivery is subject to credit approval and item availability.

Figis reviews and complaints

Figis is ranked 40 out of 560 in Food Delivery category

Area Served

USA

Payment Methods

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