Product: Figis Shipping Service Clear all filters (0 of 13 reviews match)
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Prior to Christmas, I ordered one box of cookies and I received seven boxes. I called, told them of the error and they told me to keep them. I paid for the one box ordered and expected that that would be the end of the transaction. Further, I assumed that the reason...
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1.3
Product
Figis Shipping Service
I didn't like
  • Recently received two additional invoices
  • Poor customer service
#1251973
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Do not use this company if you want good service. I placed an order for Easter 5 days in advance via their website. In order for it to arrive on time the shipping was more expensive than the two items I was sending, but I paid it. I received an email stating that the...
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1.0
Product
Figis Shipping Service
I didn't like
  • Customer service
  • No order delivered
  • Deceptive business practices
#1221979
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I ordered Christmas gifts from Figis for each of our out of town siblings on December 19th, paying the extra $$$ for shipping so that they would arrive by December 22nd at each location. I never heard back from them via email, text or call regarding any type of issue...
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2.5
Product
Figis Shipping Service
I didn't like
  • Cancelled christmas orders with no notification
#1191441
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However total order damanged via Fed Ex would not deliver to contact Figis was on hold so long. Then spoke to customer service they said fef ex has to return to them & will reorder & 1 item was backordered. I had to speak to a supervisor who told me all of this I...
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Figis Shipping Service
#1178862
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A friend sent in 2 separate orders for FIGI's products.One was filled and delivered and the second order was lost by FIGI. Yet both checks were cashed. After multiple phone calls including a copy of the cashed check for the lost order with a letter of explanation which...
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1.0
Product
Figis Shipping Service
I didn't like
  • Common sense for a problem they created
#1171236
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Figis - Bought pro duct

Paid for dried fruit tray December 28th and yet to receivr
2.7
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Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Product or Service Quality
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Figis Shipping Service
#1164991
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Figis - Did not delivery my last gift

Delivered half my gifts do every year guess met my limit no longer by figus little packs cheese nuts not worth it, overrated over priced lost several cutomers with me good riddings cheesy little gifts
Product
Figis Shipping Service
#1160890
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I’m very disappointed with Figis. I tried to order off your internet site chocolate fruit cake and the flavored coffee. But the site wouldn’t let me order. So I mailed the order form for just the chocolate covered fruit cake and the free cheese & meat gift set. Since I...
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2.4
Product
Figis Shipping Service
#1160405
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Bad customer service I have used Figi's gifts in the past and had no problems until this year.I sent gifts to my children and grandchildren and they did not receive their package although they sent an email stating that it had shipped. They never received their package...
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1.6
Product
Figis Shipping Service
I didn't like
  • Lack of knowledge
  • False claims by customer service
  • Customer service
#1148848
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Purchased gifts for holidays on December 10.That is correct, December 10...shipping to arrive to customers on December 20. Went to website on Dec 20 to confirm delivery. No order to be found - although I have hard copies of complete transaction. The told me that their...
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Anonymous
david

5 yrs in a row, no problems with Christmas orders and products.Smaller in size than expected. But is what it is.Getting delivered when I wanted, no. Always came early LOL, but...

Anonymous
Anonymous

I will definietly stay away from this company if this happened to you.

1.3
Product
Figis Shipping Service
I didn't like
  • False claims by customer service
  • Inability to reach anyone by phone
  • Follow-up
#985848
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