Product: Figis Delivery Service Clear all filters (21 of 21 reviews match)
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I am very disappointed with this year's order.No name was included about who sent the gift and the salutation. Plus, the gift and free gift were both sent to my friend. I told the salesperson to send the free gift to me. I have called numerous times but every time I...
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1.0
Product
Figis Delivery Service
I didn't like
  • Poor customer service
#979868
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Gifts incorrectly shipped to billing address - prior orders DID GO to correct shipping address.Upon getting EMail showing shipment information, I immediately contacted Fijis - on hold 30 minutes. The phone rep said "hello hello hello" and hung up - probably trying to...
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Anonymous
Anonymous

Issue resolved - got refund for incorrectly shipped items

1.8
Product
Figis Delivery Service
I liked
  • Convenience of on line shopping
I didn't like
  • Ineffective customer support and service
#977975
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I placed a order the 13th called today 21st and after waiting a hour was told the order had been cancelled.Guess there was a problem with credit card authorization. I had used that card a lot that day but........why did they say everything was fine then? If I shop...
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Figis Delivery Service
#977469
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Figis - Wrong address

#1092559
Customer service rep..called me weeks after placing order and told me my order will be shipped to my phsical address within 5-7 b.days. a month later I called back they cant find my order, but said I need a down payment
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Figis Delivery Service Review

#940949
Girlfriend just put in christmas orders for her family, delivery for Christmas. All family got their gifts this week!!! She called them, they will give her 20% off her next order!! I just told her that is not acceptable. I'll be calling in her behalf. Dont order from this company.
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Figis Delivery Service Review

#873302
Yes I just received bill for my order and I was supposed to get free shipping but they charged me for it???
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Figis Delivery Service Review

#847230
Package came mashed and melted.
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I ordered a package for my sister house which my whole family would be there for Christmas.The day before it was to he delivered I received a phone call, stating they could but find the house. I asked them to repeat address to me which was totally wrong and the didn't...
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Product
Figis Delivery Service
#974676
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At Christmas time I ordered gifts. Did not make payments, I paid for the entire order. Then at Easter I ordered another gift for two little boys. Order was addressed wrong so arrived late. Paid all but two dollars of the Easter gift. Now they say I owe 15.00 in...
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Figis Delivery Service
#840189
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Figis - Terrible Customer Service
I am so upset with this company...I spent over $100 in a large basket with next day delivery. It was not shipped until three days after my order. Upon delivery, the items were all melted. The cheeses and chocolates like soup (included photo of the messy stuff). It went...
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1.0
Product
Figis Delivery Service
I didn't like
  • Poor customer service
#837955
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At Christmas, one of the gifts I ordered was never delivered.When I called customer service I was told it would be sent again. It didn't. When I called again, I was told that it had been credited to my card and not sent.Both customer service reps were extremely rude...
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Anonymous
Anonymous

Figis customer service is terrible some of the folks who work there answering the phones are extremely mean and very,very rude.smh,I HV even ordered things and they were the w...

2.5
Product
Figis Delivery Service
#835301
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I paid my Figi's Bill, in full, on Feb. 11 of this year using the online pay option-I used an electronic check, after the Paypal option didn't work. The site crashed before I could finalize the payment, so I submitted the same amount and check number again and...
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Anonymous
Anonymous

4/19/2016I know how you feel, FIGIS took a payent that I made on line and applied it incorrectly. Two weeks ago I was informed by a rep., who claimed they spoke to their supe...

2.3
Product
Figis Delivery Service
#832457
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I ordered the 1st time and had a shipment going to Hawaii extra shipping 12.95 The message on the box by address label only had message and name of individuals we sent it to. We called our friends in Hawaii and they said we didn't know who shipped us these boxes, We...
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5.0
Product
Figis Delivery Service
#756143
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In Early December I placed a telephone order for 12 Items to be shipped by 19 Dec. The Lady took my order, which was easy because I had placed the same order for the past 4 years so she had the addresses on file in my account. Much to my surprise and embarrassment the...
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3.5
Figis Miramar Beach, Florida
Product
Figis Delivery Service
I didn't like
  • Rude customer service
  • Lost my order
#576266
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