Product: Figis Delivery Service Clear all filters (24 of 24 reviews match)
filters
seller:
Show
state:
Show
city:
Show
product:
I placed an order for gift packages to be sent to four different locations as Christmas gifts..as it got close to Christmas I called to check on my orders...after three weeks Iwas told I wasn't even in the system..place on hold for1/2 hour only to be told...
Read more
Product
Figis Delivery Service
#1164646
Reply to reviews
I was astounded at the poor service I received from Figi's Gifts.In late Nov 2017 my father passed away. In early Dec he received a Figi's catalog in the mail. He had always ordered Christmas baskets for his 4 children so I decided to order 4 nice gift baskets to be...
Read more
1.2
Product
Figis Delivery Service
I didn't like
  • Astounded at the poor service i received
#1164106
Reply to reviews
I have never had such a miserable time placing a simple order.I was twice disconnected by your telephone "assisters", then two more couldn't accept the fact I didn't have a god damned customer number! I finally connected with a guy who tried to be very helpful, but he...
Read more
1.1
Product
Figis Delivery Service
#1145772
Reply to reviews

Figis - Wrong address

#1092559
Customer service rep..called me weeks after placing order and told me my order will be shipped to my phsical address within 5-7 b.days. a month later I called back they cant find my order, but said I need a down payment
Comment
Show

Figis Delivery Service Review

#940949
Girlfriend just put in christmas orders for her family, delivery for Christmas. All family got their gifts this week!!! She called them, they will give her 20% off her next order!! I just told her that is not acceptable. I'll be calling in her behalf. Dont order from this company.
Comment
Show

Figis Delivery Service Review

#873302
Yes I just received bill for my order and I was supposed to get free shipping but they charged me for it???
Comment
Show

Figis Delivery Service Review

#847230
Package came mashed and melted.
Comment
Show
I am very disappointed with this year's order.No name was included about who sent the gift and the salutation. Plus, the gift and free gift were both sent to my friend. I told the salesperson to send the free gift to me. I have called numerous times but every time I...
Read more
1.0
Product
Figis Delivery Service
I didn't like
  • Poor customer service
#979868
Reply to reviews
Gifts incorrectly shipped to billing address - prior orders DID GO to correct shipping address.Upon getting EMail showing shipment information, I immediately contacted Fijis - on hold 30 minutes. The phone rep said "hello hello hello" and hung up - probably trying to...
Read more
Anonymous
Anonymous

Issue resolved - got refund for incorrectly shipped items

1.8
Product
Figis Delivery Service
I liked
  • Convenience of on line shopping
I didn't like
  • Ineffective customer support and service
#977975
Reply to reviews
I placed a order the 13th called today 21st and after waiting a hour was told the order had been cancelled.Guess there was a problem with credit card authorization. I had used that card a lot that day but........why did they say everything was fine then? If I shop...
Read more
Product
Figis Delivery Service
#977469
Reply to reviews
I ordered a package for my sister house which my whole family would be there for Christmas.The day before it was to he delivered I received a phone call, stating they could but find the house. I asked them to repeat address to me which was totally wrong and the didn't...
Read more
Product
Figis Delivery Service
#974676
Reply to reviews
At Christmas time I ordered gifts. Did not make payments, I paid for the entire order. Then at Easter I ordered another gift for two little boys. Order was addressed wrong so arrived late. Paid all but two dollars of the Easter gift. Now they say I owe 15.00 in...
Read more
Product
Figis Delivery Service
#840189
Reply to reviews
Figis - Terrible Customer Service
I am so upset with this company...I spent over $100 in a large basket with next day delivery. It was not shipped until three days after my order. Upon delivery, the items were all melted. The cheeses and chocolates like soup (included photo of the messy stuff). It went...
Read more
1.0
Product
Figis Delivery Service
I didn't like
  • Poor customer service
#837955
Reply to reviews
At Christmas, one of the gifts I ordered was never delivered.When I called customer service I was told it would be sent again. It didn't. When I called again, I was told that it had been credited to my card and not sent.Both customer service reps were extremely rude...
Read more
Anonymous
Anonymous

Figis customer service is terrible some of the folks who work there answering the phones are extremely mean and very,very rude.smh,I HV even ordered things and they were the w...

2.5
Product
Figis Delivery Service
#835301
Reply to reviews