Product: Figis Customer Care Clear all filters (0 of 27 reviews match)
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Figis - Just can't reach anyone i just get put on hold so long that i finally just hang up.

I have had credit with you and paid off every item i haven't gotten anymore catalogs or been able to talk to anyone I would like to know have you went out of business.
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Figis Customer Care
#1447805
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Figis - Ignorant customer service ! Management !!!

my package was lost never delivered on Christmas called customer service on the 26th I was told they would replace it send it out unfortunately it would not be delivered until January 13 .. I was not happy with this but I excepted it !!! Called back today and found out it was never going to be delivered they issued me a credit because the item was no longer available .. Manager said they credited my account on the 21st will the credit was the wrong amount !!!! Stupid
2.1
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Figis Customer Care
#1436167
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Figis - Stupid people

I ordered chocolate! They sent me cheese,I don't like cheese.! This is a substitute chocolate for cheese, now I gotta pay to send it back!
1.0
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Advertised vs Delivered
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Product or Service Quality
Reliability
Staff
Turnaround Time
Value for money
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Figis Customer Care
#1430189
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After waiting over 30 minutes to speak with a customer service representative, I contacted their credit department and even then waited what seemed like forever to speak with someone. Once I got someone on the phone and requested that my mother's name and address be...
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Figis Customer Care
#1426316
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Figis - I order in nov got my order broken mustard and jelly jar i put it in tradh will not feed that to my family i never heard back from them

Yes i sent a letter month ago order number 18414700340
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Figis Customer Care
#1426207
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Placed gift orders at the beginning of November. Called for assistance with incorrect order. Rep claimed old orders were canceled and new correct ones would be placed. ORIGINAL ORDERS NEVER CANCELED! Called four days in a row to get resolved, was told there was an...
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1.0
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Figis Customer Care
#1423695
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On June 11th I tried tho place an order for gifts to be sent to a couple of friends. With the latest catalog in hand I called the number shown shown on an online ad. A young lady answered my phone call and when I told her I wanted to place an order she abruptly told me...
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2.0
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Figis Customer Care
I didn't like
  • Customer service
#1422061
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Tried to find out where I could get some items I was overcharged with reduced to the price I saw in the book.. Talked to 2 ladies and 1 at1-866-855-0203 was nice..she transferred me to 900-218-3894 and tried to ask her the right place since neither of these were...
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3.3
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Figis Customer Care
#1414387
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March 26,2018 I ordered the can of mixed sugar free cookies which figi's send ordinary delivery. Although they know and your naive to not, will be stale in the 6 to 9 days when they get to you. I called tried to cancel because the automated system doesn't allow you to...
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1.9
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Figis Customer Care
I didn't like
  • Customer service
#1221532
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do not order from this figis company they will screw you...only delivered 1 item of the 2 items I ordered and made the recipient to pay for it upon delivery absolutely the worst place to do biz. with...please do not order anything from them...they hung on me in...
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Figis Customer Care
#1166747
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