One of their cakes was sent to me as a birthday present via FedEx. The driver left it outside the door, and when I retrieved it, there were about 500 ants inside the box, even inside the cheesy plastic wrap for the cake.
The only thing to do with it was discard it in the trash. So I cannot comment on the edibility of the cake. However, when I contacted customer service via their web site, I was sent an e-mail telling me to call a customer number. When I did, I was put on hold for about five minutes, when a man came on, asking me what my problem was.
When I told him, he put me on hold for another five minutes, and I hung up.
In my estimation, you are totally wasting your time, money, and sanity when dealing with this *** company. If I could give it zero stars, I would.
Product or Service Mentioned: Fedex Delivery Service.
Reason of review: Damaged or defective.