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Contact Figis Customer Service

How to Reach a Person at Figis

Verified Contact Information

Toll-Free Number:

  • 1-800-422-3444
Call Now

Customer Service:

  • 1-608-324-8080
    For a payment
  • 1-866-855-0203

Legal:

privacy@masoncompaniesinc.com
Privacy Inquiries
Send Message

Figis Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular Figis Phone Number
1 (800) 422-3444
Average Calls duration
4 minutes
Most Popular Figis Email Address
privacy@masoncompaniesinc.com
Issue Resolution Rate
Low (22% reported full resolution)
Figis Customer Service Rating
4 out of 5
Overall Customer Sentiment
Mostly satisfied
View full overview

How to Contact Figis ?

Figis customer service team is known to help individuals provide an effortless customer experience. The company's toll-free helpline is 1-800-422-3444. Another Figis customer service number to speak to a representative is 1-608-324-8080. This helpline can be used to get general inquiries and make payments. If you cannot contact the support team, there's another company phone number: 1-866-855-0203. While the gallery's customer service numbers are available 24 hours a day, seven days a week, it's best to reach the team during business hours to speak to an agent. The hours are between 7:00 AM and 12:00 AM CST, Monday through Friday. Call Figis customer service anytime on Saturdays between 7:00 AM and 11:00 AM CST.

Users can contact the Figis customer service team by email. The most commonly used mode of communication for privacy-related concerns, instead of Figis customer service telephone number, is privacy@masoncompaniesinc.com. The support team reviews your email and responds within 24 to 48 hours.

When you visit the official website, you will see an icon on the top right corner of the page. Click on it, and you will be prompted to log into your Figis account login. If you are a registered user, input your email address and password. If you don't have an account, you have to create one. Once logged in, you can manage your account, make payments, pay bills, check the status of your order, and more. You can also connect to the service team instead of reaching out to them by dialing Figis contact number.

PissedConsumer Club

Contact Information

Figis Website:

Figis Help Center:

Corporate Office Address:

Figi's Companies, Inc.
3200 S. Central Ave.
Marshfield, Wisconsin 54404
United States

Other Info (opening hours):

Mailing Address:

Order Processing

1251 1st Ave.

Chippewa Falls, WI 54729


Credit Processing

PO Box 77001

Madison, WI 53707-1001

More contact details

Fax:

+1 (715) 384 1129

How Customers Rate Figis Support?

4.0 / 5
Good

Based on 516 calls to Figis customer support through PissedConsumer.com and 1 survey response.

Total Calls
516
Avg Call Duration
03:49
Issues Resolved
22%

Why Customers Call Figis?

Top Reasons of Customers Calls

  • Payments and Charges 31%
  • Customer Inquiries & Issues 19%
  • Request for Information 16%
  • Account 11%
  • Shipping and Delivery 9%
  • Product/ Service 7%
  • Return/ Replace 3%
  • Refund 1%
  • Activation/ Cancellation <1%
  • Staff <1%
  • Cards <1%
  • Employment <1%
  • Fraud & Security Issues <1%

Payments and Charges

31%
  • "Pay on bill"
  • "My credit report shows a balance"
  • "Payments"

Customer Inquiries & Issues

19%
  • "Free. Catalog"
  • "Catalog order"
  • "Presents"

Request for Information

16%
  • "Requesting a catalog"
  • "Check on order"
  • "To find out about OFX bluetooth speaker"

Account

11%
  • "Outstanding balance"
  • "Balance"
  • "Account balance"

Shipping and Delivery

9%
  • "Wrong item"
  • "Didn't get a bill"
  • "Wrong orders #"

Product/ Service

7%
  • "Vbucks"
  • "Complaint about recent purchase"
  • "V bucks"

Return/ Replace

3%
  • "Edit a return"
  • "Lost return slip"
  • "Change of address"

Refund

1%
  • "Refund"

Activation/ Cancellation

<1%
  • "Need to cancel a order"
  • "Cancel part of order"

Staff

<1%
  • "Customer service"

Cards

<1%
  • "Can't redeem my Vbox card"
  • "The *** card the i buy does not work"

Employment

<1%
  • "Pay off debt"

Fraud & Security Issues

<1%
  • "Scammed"

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Frequently Asked Questions

PissedConsumer collects contact information primarily from official companies' channels, such as corporate websites and verified social media pages. Data from these sources is usually added without additional individual verification. If the contact comes from a secondary source, the PissedConsumer team verifies it against fraud and abuse reporting databases and conducts additional validation, including test calls, prior to publication. We also perform regular, selective spot checks and respond promptly to users' reports and requests to ensure the data is current, accurate, and secure.

Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
Contact information posted by users in comments and reviews is not verified by PissedConsumer and may be unreliable. We suggest relying primarily on the official contact details in the company profile and reporting any suspicious content through the reporting form for your safety. Also, note that the phone numbers shown in the ads are not associated with the company's official contact details.

The PissedConsumer team always maintains the accuracy of contact details and reverifies phone numbers and email addresses of the companies. We prioritize reverifying data reported by our users and data that shows warning signs. Besides, we quickly check phone numbers that seem disconnected, reassigned, or compromised. Our team also promptly updates and cross-checks data when verified company representatives report discrepancies in contact details. However, please note that we do not guarantee fixed intervals for revalidating every listing.

The primary sources for the contact information listed here are official company sources, such as their corporate website and verified social media profiles. The PissedConsumer team also uses direct data from the company or its authorized representatives when possible.

PissedConsumer does not publish unverified contact information. We mainly rely on official company websites and their verified social media pages. They are regarded as authoritative sources. Our team cross-checks every update and conducts thorough risk screening. Whenever possible, we use contact details that companies or their official representatives give us. If so, everything stays current. If customers or businesses report incorrect contact information, we start a validation process and cross-reference the details with trusted third-party sources.

Names, phone numbers, and email addresses listed on this page are provided for informational purposes and to help you contact the company. We check and believe this information is accurate, but because details can change, PissedConsumer.com does not guarantee notice any incorrect contact details, you can report them by filling out this form.

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