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Summary of Figis Customer Service Calls

87 TOTAL CALLS
89% SUCCESSFUL CONNECTIONS
04:00 AVG CALL DURATION
12% ISSUES RESOLVED

Customers Contact Figis to Ask about:

Payments and Charges:

  • “Pay my bill”
  • “Past due bill”
  • “Make a payment”

Shipping and Delivery:

  • “Order delivery date”
  • “Wrong item”

Account:

  • “Acount number”

Return/ Replace:

  • “Return”

Other:

  • “To get your address in order to mail in 10% of my order!”
  • “To check on my paris storage boxes for 15.99 I have not got them”
  • “I want to order a catalog”

About Figis

Top 5 Likes about Figis

Fast delivery, Taste, Employee who took order, Convenience of on line shopping, Very friendly customer service

Top 5 Dislikes about Figis

Customer service, Poor customer service, Way cs handled it, Worst possible quality, No order delivered

Summary

Figis offers the best Wisconsin cheese gifts and is a leading food gift retailer. It was established in 1994 by John Figi. Figi's specializes in sausage gifts, meat and cheese gifts, cookies, cakes, nuts, sugar free gifts, candies, chocolates, food gift baskets and much more. Figis services exquisite holiday fare such as birthday, Easter, gifts of Faith, St. Patrick's Day, Thank You, Valentine Gifts. There are also unique gifts: apparel, collectibles, florals, home accents, jewelry, and personalized gifts. Gifts are typically shipped from Figi's within one to two business days, and then arrive to most locations within 5-9 business days. Order delivery is subject to credit approval and item availability.

Figis reviews and complaints

Figis is ranked 22 out of 299 in Food Delivery category

Area Served

USA

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Figis Stats

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Number of Calls

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A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future

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