My name is Peggy Sue Blackmon. The account Number that was given to me was 22-293732509-D2. I ordered some lamps from Figis in August 2016. I called back the same evening to cancel the order, The representative then informed that she couldn't cancel the order because...Read more
Figis - Don't buy this stuff
One of their cakes was sent to me as a birthday present via FedEx. The driver left it outside the door, and when I retrieved it, there were about 500 ants inside the box, even inside the cheesy plastic wrap for the cake. The only thing to do with it was discard it in...Read more
RECEIVED CATALOGS WITH $750.00 APPROVED CREDIT LIMIT - I PLACED OREDER ON PHONE FOR 2 ITEMS WITH NO PAYMENTS TIL FEBRUARY 2017 SINCE WEBSITE DOES NOT WORK PROPERLY, WAITED OVER 30 MINUTES A PHONE CALL - during 3 calls to company UNREAL HOLDTIMES TO PLACE AN ORDER TO...Read more
Figis - Wrong address
Customer service rep..called me weeks after placing order and told me my order will be shipped to my phsical address within 5-7 b.days. a month later I called back they cant find my order, but said I need a down payment
Figis - Poor quality! Very rude customer service!
OMG! They will turn you over to collections on your credit report for $15.00! Which I disputed was not mine ! Are you kidding me???? they're going to waste time and money to turn you over to collections for nothing! what a joke ! Stay away from this crappy catalog company!
Figis - Made pymt
Talked cs processed pymnt could not automated
I have bought the indoor grill and it stopped working, they replaced it and it stopped working in the middle of my COOKING... I'M HUTT!
I received a catalog in the mail with a preapproved credit offer. The offer said I could order up to $300.00 worth of stuff and pay for it in 6 easy payments of $50.00. So, I ordered my kids Christmas gifts. I waited and waited. No gifts arrived. Three weeks after I...Read more
I didn't like
- Lied and now my kids do not have gifts for christmas
I order a sheet set when i received my item it was a fleece set something i did not want. So i call customer to tell them my item was wrong she then switch me to a supervisor who was so rude to me tells me i had to pay 8.99 to return the item she then proceed to tell...Read more
I am upset about the Christmas basket, i bought. I did not thunk it was giingbto be that small. The bag of coffee was so little it made 4 pods for kcups, = one pot of coffee, the sausage, and ham was so small. I was really disappointed, because in the book and online...Read more
I didn't like
- Worst possible quality
I ordered a gift for my sister for Christmas, the confirmation sent to me had the wrong address on it, that same day I called to have it corrected spent 45 minutes on the phone getting no help just being transferred from one person to another and being put on hold for...Read more
I have received this gift every year. We never use it, so I thought maybe exchange it for a healthier product so it doesn't go to waste. The quality is horrible. Unhealthy. Says you can return they stand behind their product except when you call and they argue with you...Read more
Gifts incorrectly shipped to billing address - prior orders DID GO to correct shipping address. Upon getting EMail showing shipment information, I immediately contacted Fijis - on hold 30 minutes. The phone rep said "hello hello hello" and hung up - probably trying to...Read more
Nearly impossible to talk (on the phone) to a Figi's Customer Service Rep ... Wait time is at least 15-30 min! To cancel a shipment cannot be done even if it hasn't yet been shipped. Once it's in the "system" it is a done deal. If a mistake is made in placing an order...Read more
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