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I did not appreciate all the late fees on my one payment. You've never done that before then twice in one day with 2 different amounts. One was $5.99, other was $15.00. I got the $5.99 amount first. The $15.00 came the next day but was dated 2/25/16. I have so many...
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4.0
I liked
  • Cheese and bacon spread
  • Employee who took order
  • Fast delivery
#805705
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For several years friends have sent us a gift box from Figis. Every year I end up throwing out the perishables that arrive stale or moldy. Cured meats have no "use by date" just a cryptic pack date on the ham that came this year-14165. Packed May 14, 2016?, received...
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#777921
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This is a scam- I ordered a bread basket to be delivered to my family. Figi's delivered moldy bread products, inedible. Now, in mid-January, Figi's admits the problem but suggest that I can take a refund and allow no gift be sent to my loved ones, or have a very late...
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1.0
I didn't like
  • Customer service refuses to make up for the holiday they ruined
#770919
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Other Product Review

Figis
#807413
1.2
Details
The lead HR recruiter is a convict. In 2015 she was convicted on 5 counts of theft in a business setting. This is the person they let keep employee bank accounts, SS numbers and other personal information. Why would anyone expect this company to respect its customers when they don't even respect employees?
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Billing Practices
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Other Product Review

Figis
#803694
How do i find use by date on figis products?
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Figis Gift Basket Review

Figis
#768386
I received a gift basket for Christmas and in it was 2 small boxes of nuts I just opened the nuts and they are stale. Very disappointed
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Figis Cheese And Meat Gift Review

Figis
#762822
You are rude to me I order a lot from you and I only got the one that has the jam and meat and cheese with the peanuts in it I demand to get a full refund in Stead of. Payments every day I amnot going to pay you at all you are a fraud
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It is true the customer service people are rude and the credit department doesnt know there *** from their elbow. The off 6 months no interest, then they send you a statement with a payment due on a revolving account with interest. When you call and speak to 7...
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1.0
#765679
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The 2 pineapple rings I ordered had hard (very hard) pieces of the pineapple in them. One was a gift and had the same problem. I have ordered several of these rings over the years and they were perfect and delicious. What happened??? I am a very, very disappointed...
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I didn't like
  • Worst possible quality
#762601
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Got two Figi gifts for Christmas from relatives. One was a chocolate basket that had no chocolate, nothing but stale bread. The other was a pineapple upside down cake that was coagulated and inedible. From the reviews posted here, this is clearly a crooked company...
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#758925
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We received a gift box of fruit and nuts today and you should be ashamed to take customers money and send such an awful box of fruit and nuts. The only place for it is in the trash. The order # was 15-52810-0101-00 and it was from Jessica and Chelsea Hall. They...
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Anonymous
Anonymous

That is so very true figis customer service is extremely terrible they don't care how they speak to the customers and its very hard to get issues regarding orders resolved wi...

Anonymous
***i babysiz

Its a shame the way the customer service at figis speak to the customers they are extremely rude.folks would much rather spend their money where they are treated with kindness...

#758680
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For the past 3 Christmas I have ordered gifts from Figi's the first yr I had excellent service then last yr they screwed my order up in general sent me *** I didn't order didn't send stuff I did tried to charge me for gifts I sent the yr befor and had paid for in full...
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#758576
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my credit card was comprised after ordering a figis product. Figis' should warn their customers to be on guard for such issues. very upsetting, especially this time of year. Also, if I knew my product wasn't going to be delivered on time, I never would of ordered it...
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#757807
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Didn't receive/promised delivery by Dec 23 so could deliver gifts Xmas eve. Told rudely by rep should arrive day after Xmas & that cannot return unopened gifts. Told same by her supervisor, even ruder--said she had no superior but would transfer me to another...
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Anonymous
Anonymous

I certainly agree with all of the comments concerning figis one hundred percent...

Anonymous
Anonymous

You are right they are extremely rude to customers at figis.smh...

#757386
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