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today we got the order for the 3 Christmas trays sets i was so disappointed in them they don't look like what is in the catalog!!!! I would never order them we had to go out an buy something else to go with them. We just hope the 46 of your Christmas best is much...
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1.0
I didn't like
  • Amout of the product for the money
#1149785
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Bad customer service I have used Figi's gifts in the past and had no problems until this year. I sent gifts to my children and grandchildren and they did not receive their package although they sent an email stating that it had shipped. They never received their...
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1.6
I didn't like
  • Lack of knowledge
  • False claims by customer service
  • Deceptive business practices
#1148848
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I placed an order for two 2lb boxes today with their just awful automated service, they were 9$ each no where does it tell you how much shipping is unless you have an order blank in hand. I had already placed another order I shudder to say. I opted for faster shipping...
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#1148008
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Figis - Billing/ Bad customer service

Today i was calling to find out why im being charged for order never received back in August. I called previously and keep getting switched to different people that cant help. Theres an order i was trying to cancel. I was on the phone over 30 minutes with 3 different people. Still not resolved.
2.8
Details
Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Product or Service Quality
Reliability
Staff
Turnaround Time
Value for money
Website
#1146153
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I have never had such a miserable time placing a simple order. I was twice disconnected by your telephone "assisters", then two more couldn't accept the fact I didn't have a god damned customer number! I finally connected with a guy who tried to be very helpful, but he...
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1.1
#1145772
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I ordered the caramel tin and it must be leftover Halloween candy because the tin is Halloween and the candy is that hard too. Terrible!!! I won't be buying from there again ..Its a shame the price of there items and then get crap. I hope what I ordered for a good...
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2.4
Product
I didn't like
  • Order
#1145542
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I have never bought from this site (don't even live in the country) and never signed up. Unsubscribed three times now yet continue to receive their emails almost every day, sometimes twice a day. I would highly recommend people stay well clear of this place unless you...
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#1137178
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I ordered two boxes of outside lights, they were too small, returned immediately, they sent me a bill with credit for one, called them to advise sent both boxes back then they sent me a bill still for 40.98 for what? I sent everything back ! now 6months later they're...
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#1135688
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misleading pictures tiny little rip off items they look good in the pic but when you get them they are small little item. Maybe 10 times smaller than the pics.misleading pictures tiny little rip off items they look good in the pic but when you get them they are small...
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Anonymous
Chavonz 21

Yes there pictures are bigger then it really is my steak and lobster was small like my hand. I want my money back or a replacement.Make sure you change your pictures and send ...

#1133385
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Figis - Wrong address

Customer service rep..called me weeks after placing order and told me my order will be shipped to my phsical address within 5-7 b.days. a month later I called back they cant find my order, but said I need a down payment
#1092559
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