Figis
Reviews and Complaints
Resolved: Substituted My Oder With Useless Items
Received My Credit
I did receive my credit on my order but I really doubt I will order again since they never let you know when you order if that item is in stock or not. I want want I order and pay for not something else even if it is higher price item.
- Substituted my order with items i do not like
Preferred solution: Full refund
Joke customer service
Preferred solution: Full refund
Ignorant customer service ! Management !!!
Need Management Changes
- Customer service
Very poor customer service
Stupid people
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Verified Reviewer | Cleveland, TennesseeCustomer Service a joke
Obtrusive ads after specifically requesting that they not be shown.
- Deceptive business practices
Preferred solution: Let the company propose a solution
Stale nuts
- Customer service person was very kind and polite
Got only half of my order
Just can't reach anyone i just get put on hold so long that i finally just hang up.
Granmas fruitcake
- Fruitacke very dry
Pricing
Slow delivery
ORDER CAME CHRISTMAS EVE?
- Has been great to date
- Order
Preferred solution: Full refund
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While it is not clearly stated on the www.figis.com, it does appear that orders that fail to meet credit standards might be canceled according to the Why Was My Order Cancelled Page of Figis FAQs. The page notes that they will not provide information about a canceled order via phone, email or through the website, but that you will receive a letter “detailing why your order was canceled.” It also encourages you to replace your order using a credit card, which may indicate your initial form of payment, perhaps credit, was not approved.