1.8
  • The items1 votes
  • Employee who took order1 votes
  • Fast Delivery1 votes
  • Customer service3 votes
  • Way cs handled it1 votes
  • Address could not be corrected1 votes
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  • 23 hours ago
  • Transportation and Delivery
  • Taunton, Massachusetts
  • 22
  • REVIEW RATING 4/5

I have been waiting for my order for over two weeks (ordered 12/5/14). I ordered 6 gifts" ready to go". When I phoned customer service they said they had not gotten my order "would you like to re-order" I was asked. I did and NOW I have two bills totaling 12 gifts and will not pay for the second order which I feel was your mistake. I am still waiting for FedEx delivery as of today, December... Read more

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  • 1 day ago
  • Food Delivery
  • Christmas Gifts
  • 31
  • REVIEW RATING 3/5

What a rip! Ordered a Christmas gift item to be sent to another state. Not sure item received was what I ordered. Went to check the online site and item no longer available so I could not compare picture of item with what I was told was received. Customer service not helpful, said they couldn't send picture to my e-mail nor could they send me catalogue as this was a Christmas catalogue which... Read more

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  • 2 days ago
  • Food Delivery
  • Cheese
  • 51
  • REVIEW RATING 3/5

I recieved a Christmas Gift assortment, one of the packages of cheese what blown up and did not look very good. The others appeared to be vacuum packed. I called the company to ask about this package but was told I had to contact the person that sent me the gift. Can you imagine, complain to the person that sent you the Gift. Not me... I will just throw it out! Now I need more words to submit... Read more

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  • From mobile
  • Figis
  • Dec 17
  • by anonymous
  • #571174

ThIs company should be closed down. Bad qualIty, small portIons, & overprIced. Add comment

  • Dec 16
  • Food Delivery
  • Discount Offer
  • 125
  • REVIEW RATING 4/5

I helped my elderly mother place an online gift order from the Figi's catalog which says, $15 Off any Order over $30 plus FREE GIFT when you order online. I entered the source code as directed at checkout but it wouldn't take the $15 discount off. I called customer service and described the problem and read the offer information and codes from the catalog. The representative told me that when I... Read more

Was this review helpful? 1 1
  • From mobile
  • Figis
  • Dec 16
  • by anonymous
  • #570690

I didn't get what I order I got 3 pocket knives personalized I got one with same name and other with out any name and only 1 came in the case . My name is Joanne Newell phone is 1-802-877-2703 @ And didn't get the free gift Add comment

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  • Dec 15
  • Food Delivery
  • Corona, California
  • Gift Basket
  • 1
  • 1
  • 248
  • REVIEW RATING 5/5
Figis - Review about Gift Basket from Corona, California
1 of 2

The worst business to deal with by catalog orders. We send them out every Christmas. Well this year we had some sent here to give out & were so dissatisfied it was humiliating. We tjought we were sending nice gift baskets to out of state family & friends & this is what they look like. Look at my hand & my hands are about as big as the gift spread out. Very disappointed. In my... Read more

Was this review helpful? 1 0
  • From mobile
  • Figis
  • Dec 15
  • by anonymous
  • #570314

I moved. I order xmas gifts from figis every yr. My catalog always shows who i send to and what item. Im trying to ordervthis year and having a horrible time, user unfriendly! I forget my password. I dont remember ever ordering by computer. I called and dealt with a very incompetent person. No record of my previous orders!! Add comment

  • From mobile
  • Figis
  • Dec 14
  • by anonymous
  • #569763

figis needs to update their systemyou can only view the food items and not the other items that you all haveand when you put items in your cart you can not remove them app has a lot of glitches Add comment

  • From mobile
  • Figis
  • Dec 13
  • by anonymous
  • #569380

Got my bill before I received my order. My bill isn't due for 2 months. Add comment

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