Figis Complaints and Reviews

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Figis
Main address: 3200 S. Central Ave. 54449 Marshfield WI
1-800-422-3444, ,
  • 57+1 mobile complaints
  • $2.2K claimed losses
  • $38 average
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  • Aug 21
  • Food Stores
  • Payment
  • 36

I ordered from this company and was to not make a first payment until July 2014, when i went online to make the payment it was saying that my customer ID was not valid, I called the company to then ask why and The man said 'Oh, I'm not sure but you can give me your credit card information over the phone, I said that i did not feel comfortable doing so, That i wanted to pay online, The issue was... Read more

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  • Jul 24
  • Food Delivery
  • Poor Delivery Service
  • 34

I am so freaking tried of ur Lan worker , every time I had a order ur people f it up. What so crazy it all to my daughter who in the AF. Tis time I give up. I call to ck on it you had the right address & everything. Than I get call saying u call me about my order & left messages which was built check BS. I ck u didn't call are even left message. Than u call on day my daughter was... Read more

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  • From mobile
  • Figis
  • Jun 17
  • by anonymous
  • #498671

Charged me for product that was never received. Then I called they didn't even care. They have lost my business for good. Add comment

  • Apr 30
  • Food Delivery
  • Milwaukee, Wisconsin
  • Gift Basket
  • 1
  • 1
  • 41

I ordered a gift basket for a dear friend who had surgery. The day I expected delivery to the home, I got a call from him. He stated Figi's sent him a letter stating my credit card didn't go through. He had no idea what this was about, and being a person who has had his credit card stolen, it just totally upset him. He figured out it was me and called to ask if I sent him something. I was so... Read more

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  • Apr 12
  • Food Delivery
  • Baltimore, Maryland
  • Food Delivery Service
  • 1
  • 1
  • 49

My Mom has been purchasing Figis products for quite a few years now for myself and my siblings (5), for every holiday. I've never had a problem or complaint until today when I received a tin of chocolate covered pretzels that were left on my front step in the heat. Needless to say they were all melted together. What a disappointment. It says on the packaging "Protect from Heat". I suppose UPS can... Read more

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  • Mar 24
  • Food Stores
  • New York City, New York
  • Misleading Information
  • 1
  • 1
  • 35

I've been a Figis customer for about 20 years and this past December my order was botched up, I called to communicate and have a supervisor call me back, unfortunately I never got a call back. Also for some reason I've been cut off the internet and a customer service agent wrote a ticket, in fact three tickets were written and to date, the same problem is still ongoing. When I placed a Valentine... Read more

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  • Feb 20
  • Food Delivery
  • Hampton, Virginia
  • Free Shipping
  • 1
  • 1
  • 38

I made 3 orders in Dec. for Charlette Saunders, Carla Saunders, and Erica (I can't remember her last name). I was supposed to get free shipping and 3 small boxes of candy for which I gave the promo code over the phone. I did this on the payment plan for which I am giving my 1st payment, today. I had to pay shipping and I did not get the free boxes of candy...what a rip-off. I haven't... Read more

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  • Jan 02
  • Food Delivery
  • West Bloomfield, Michigan
  • Free Offer
  • 1
  • 1
  • 46

I placed an order with Figis for items to be sent to 3 different people for Christmas. I had been sent an email with a free offer. I placed my order through the email with the free offer using the source code provided and paid for the entire order. After placing the order I called Figis because I was not sure the free offer would be sent to me and not one of the 3 people. I was told it would be... Read more

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  • Dec 30, 2013
  • Food Delivery
  • Illinois City, Illinois
  • Reimbursement Issues
  • 3
  • 3
  • 43

I ordered a comforter set and sheet set. They completed the first order and I received it. The next week or so I received the same order again and they charged me a second time, so I sent it back. I called and spoke to customer service and they said they did not receive that second order back by their records and cannot send me a refund. I WAS HOT! To this day I still have not received the... Read more

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  • Dec 28, 2013
  • Food Delivery
  • Slidell, Louisiana
  • Source Codes
  • 5
  • 5
  • 50

We placed several orders and were supposed to receive free shipping. However while trying to use the source codes provided, the source codes could not be accepted. We contacted a customer service rep who told us to go ahead and complete the orders and if shipping charges appeared on the bill, call back to have the bill adjusted. When the bills were received, we called customer service as... Read more

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