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  • Customers like
    • Fast delivery3
    • Not good1
    • Taste1
  • Customers don't like
    • Rude customer service12
    • Way customer support handled issue6
    • Pictures mis-represent product2

  • Aug 11
  • Food Delivery
  • Martinsburg, West Virginia
  • Figis Cake
  • 17
  • REVIEW RATING 4/5

Don't do business with this customer. I was charged twice for a cake that was overpriced to begin with. I spoke to approximately 5 differen employees over the course of 2 hours and they refused to rectify my situation saying they only received one payment. My card was clearly charged twice in the exact same amount. They submitted two separate authorizations 3 days apart. Both... Read more

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  • From mobile
  • Figis
  • Aug 03
  • by anonymous
  • #676388

I had placed an order and i kept asking for a new magazine, they would not send one. my first time i paid on time and even got an 1.86 credit, i kept asking for a magazine the customer service rep was really rude and i will never order again........ Add comment

  • Jul 13
  • Food Delivery
  • Gardner, Kansas
  • Figis Staff
  • 38
  • REVIEW RATING 4/5

Contacted customer service, to place an order. Representative was very rude, could tell she had an attitude as soon as she came on the line. 1st item I went to order was no longer available, yet I had just received the catalog. I asked to speak to a Supervisor about her Attitude, she would not let me talk with one. I have ordered from this company several times, had issues on several... Read more

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  • Jul 10
  • Food Delivery
  • Round Rock, Texas
  • Figis Baklava
  • 37
  • REVIEW RATING 4/5

I'm not Greek, but I love baklava. I even tried to make it myself once, but that was a disaster. So I was delighted to discover I could buy it from you. Last year I ordered the smallest amount possible, because the delivery charge jacked up the price nearing my budget limit. Then I received a "Free Shipping" coupon from you in the mail, which made me very happy. I ordered two packages of... Read more

Was this review helpful? 0 0

I've had people to brag on on on the the company. The prodocudts are excellent. And the prices are resemble. Thank you so much Add comment

  • From mobile
  • Figis
  • Jun 16
  • by anonymous
  • #651241

I've had very good treatment by all customer service. They embellish some items a little to much. But as a whole they are a very good company to deal with. Sincerely Cathy Spelker Add comment

  • From mobile
  • Figis
  • Jun 14
  • by anonymous
  • #650384

Very poor service in credit dept Even with a supervisor Add comment

  • Jun 08
  • Food Delivery
  • Lilburn, Georgia
  • Cashews
  • 35
  • REVIEW RATING 3/5

I ordered a 1 lb tin of cashews to give a as a christmas present. I am not sure if it even got there. I have paid the bill of 39.93 in 3 separate payments. I keep getting bills for this same amount. I have called and told them I have paid, but they want the total amount to be paid to them again. They say one of the payments was late, so they have doubled the price. I called and they would not... Read more

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  • From mobile
  • Figis
  • Jun 03
  • by anonymous
  • #645125

My order was suppose to be here on May 26.I was waiting for it for graduation gift now.School graduate was last Monday 6/01/15 Add comment

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