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  • Jul 13
  • Food Delivery
  • Gardner, Kansas
  • Figis Staff
  • 21
  • REVIEW RATING 4/5

Contacted customer service, to place an order. Representative was very rude, could tell she had an attitude as soon as she came on the line. 1st item I went to order was no longer available, yet I had just received the catalog. I asked to speak to a Supervisor about her Attitude, she would not let me talk with one. I have ordered from this company several times, had issues on several... Read more

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  • Jul 10
  • Food Delivery
  • Round Rock, Texas
  • Figis Baklava
  • 13
  • REVIEW RATING 4/5

I'm not Greek, but I love baklava. I even tried to make it myself once, but that was a disaster. So I was delighted to discover I could buy it from you. Last year I ordered the smallest amount possible, because the delivery charge jacked up the price nearing my budget limit. Then I received a "Free Shipping" coupon from you in the mail, which made me very happy. I ordered two packages of... Read more

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I've had people to brag on on on the the company. The prodocudts are excellent. And the prices are resemble. Thank you so much Add comment

  • From mobile
  • Figis
  • Jun 16
  • by anonymous
  • #651241

I've had very good treatment by all customer service. They embellish some items a little to much. But as a whole they are a very good company to deal with. Sincerely Cathy Spelker Add comment

  • From mobile
  • Figis
  • Jun 14
  • by anonymous
  • #650384

Very poor service in credit dept Even with a supervisor Add comment

  • Jun 08
  • Food Delivery
  • Lilburn, Georgia
  • Cashews
  • 24
  • REVIEW RATING 3/5

I ordered a 1 lb tin of cashews to give a as a christmas present. I am not sure if it even got there. I have paid the bill of 39.93 in 3 separate payments. I keep getting bills for this same amount. I have called and told them I have paid, but they want the total amount to be paid to them again. They say one of the payments was late, so they have doubled the price. I called and they would not... Read more

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  • From mobile
  • Figis
  • Jun 03
  • by anonymous
  • #645125

My order was suppose to be here on May 26.I was waiting for it for graduation gift now.School graduate was last Monday 6/01/15 Add comment

  • May 12
  • Food Delivery
  • La Mirada, California
  • Fruit Cake
  • 79
  • REVIEW RATING 4/5

I called Figis this past December to order a fruitcake. After giving the agent all of my info she quoted the final cost which I found objectionable and ended the call. The order was put thru anyway. I found this out when I rec'd the invoice. I called Figis to complain only to be told that the fruitcake was en route. I returned it the same day I rec'd it. Some weeks later I rec'd an invoice for... Read more

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  • May 10
  • Food Delivery
  • Spring, Texas
  • Mothers Day Gift
  • 42
  • REVIEW RATING 4/5

I ordered a package to be delivered this Mother's day. I paid extra shipping charges to have the order delivered in time but Figi's tracking number doesn't show any information after six days. I called Figi's but they were no help. Figi's claims the package was shipped and refused at the receiving end and that is is my responsibility to deal with the shipper. Tracking information doesn't... Read more

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