1.9
  • Fast delivery3 votes
  • Item1 votes
  • Employee who took order1 votes
  • Rude customer service12 votes
  • Way customer support handled issue5 votes
  • Pictures mis-represent product2 votes
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  • 1 day ago
  • Food Delivery
  • Lima, Ohio
  • Tin Of Cookies
  • 3
  • REVIEW RATING 4/5

I received the cookies as a thank you gift. The cookies are good and the Easter tin/ pail is cute , however the side is dented. Your packaging had foam at the top and bottom, which in my opinion would not be the likely spots to get damaged. The sides of the container were not padded ,so it was easy for the pail to get dented. I actually have a collection of about two hundred tins so I was... Read more

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  • Mar 11
  • Food Delivery
  • Augusta, Georgia
  • Online Order
  • 25
  • REVIEW RATING 4/5

I'm very disappointment I pay one of my order out then I order something for christmas I didn't have to pay till Feb 14 2015 I pay Feb and march I order again for valentine I don't have to pat till may they saying I need 2 pay now that not true. I order something else I couldn't get it I would have to pay a down payment down so I decide to wait I don't owe but 53.98 for the Christmas items and... Read more

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  • Mar 02
  • Food Delivery
  • Plymouth, Michigan
  • Return Policy
  • 34
  • REVIEW RATING 4/5

I have been a long time customer of Figi's. For the first time, I returned a product due to not being satisfied with it. They charged $10.99 to my account for a postage and handling fee. I called and asked them if they would waive that fee, being I have always paid previous bills on time and that I'm a long time customer, they refused to do it. I even spoke with a supervisor, and they refused as... Read more

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  • Feb 20
  • Food Delivery
  • La Plata, Maryland
  • Valentines Day Candy
  • 25
  • REVIEW RATING 3/5

I ordered four boxes of heart shaped Valentine's day candy for my grandchildren. It did not arrive at my house until February 17th. I wanted to give it to them on Valentine's day. I am very disappointed. I had to go out and get them something else. I don't know if I'll ever order anything else from you. I don't understand why it was late as I ordered it in plenty of time. If I order something... Read more

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  • Feb 14
  • Food Delivery
  • Online Order
  • 20
  • REVIEW RATING 4/5

I have ordered from Figi's a few times. I would have ordered many more times had I not have had so many problems with getting the promo codes and/or free shipping they offered to be honored. They are losing many customers by letting this happen. There was a time when I called to resolve these matters; but the funny thing is, the prices nor promos were not the same when I tried to order by phone.... Read more

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  • Feb 05
  • Food Delivery
  • Rome, New York
  • Cancellation Policy
  • 61
  • REVIEW RATING 4/5

I ordered off line When ordering off line they offered free shipping. I entered the promo code they showed for that order. As I said they offered free shipping. I also gave them a specific date the item was suppose to be delivered by. When I attempted to check out I noticed on the bill where I had been charged shipping. I contacted then and explained they charged me for shipping. They tell me I... Read more

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  • From mobile
  • Figis
  • Feb 05
  • by anonymous
  • #590930

Stale products.Worst fruitcake I have ever purchase. Add comment

  • Jan 30
  • Food Delivery
  • Chicago, Illinois
  • Supervisor
  • 36
  • REVIEW RATING 4/5

Two arude Suoervisors messed up my tracking label and ordwr and had the nerve to tell me, a fourty year customer, to call Fed Ex. The phone customer serbices of Figi are great, but the supervisors, were not trained priperly or perhaps they trained each other I made a phone complaint, but I am writing, because they may distort the report or tape I am a Teachers Retiree and Administrator. You do... Read more

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  • Jan 19
  • Food Stores
  • Saint Catharines, Ontario
  • Mixed Nuts
  • 1
  • 1
  • 52
  • REVIEW RATING 4/5

I received a tin of assorted nuts at Christmas as a gift .They were very stale and I found it curious that the packaging did not state where these nuts were from and no best before date. I will be looking into this further as I'm sure there are guidelines that are not being adhered too.It seems to me that your products are coming into Canada with no restrictions . We have many squirrels that may... Read more

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  • Jan 13
  • Food Delivery
  • Thunderbolt, Georgia
  • Christmas Gifts
  • 1
  • 1
  • 22
  • REVIEW RATING 3/5

I did a order that was suppose to be delievered by Christmas as Christmas gifts. Never arrived that really sucked. But even though it did not arrive by Christmas or any other day . I am still getting charged for it. They are a burn. Read more

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