1.9
  • Fast Delivery2 votes
  • Deliery was fast1 votes
  • Items1 votes
  • Customer service8 votes
  • Way cs handled it5 votes
  • Rude customer service3 votes
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  • Jan 19
  • Food Stores
  • Saint Catharines, Ontario
  • Mixed Nuts
  • 1
  • 1
  • 24
  • REVIEW RATING 3/5

I received a tin of assorted nuts at Christmas as a gift .They were very stale and I found it curious that the packaging did not state where these nuts were from and no best before date. I will be looking into this further as I'm sure there are guidelines that are not being adhered too.It seems to me that your products are coming into Canada with no restrictions . We have many squirrels that may... Read more

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  • From mobile
  • Figis
  • Jan 13
  • by anonymous
  • #582015

I did a order that was suppose to be delievered by Christmas as Christmas gifts. Never arrived that really sucked. But even though it did not arrive by Christmas or any other day . I am still getting charged for it. They are a burn. Add comment

  • From mobile
  • Figis
  • Jan 13
  • by anonymous
  • #581926

The Fruitcake I ordered for Christmas was very stale. Awful. Add comment

  • Jan 12
  • Food Delivery
  • New York, New York
  • Chocolate
  • 32
  • REVIEW RATING 4/5

I don't know what I found to be the most offensive thing about this company; the horribly low quality of the food/chocolate/candy, the absurdly high prices, the ridiculously high shipping, the deceptive product photography, the terrible customer service, or the fact that they built a business based on gift giving so that they can take advantage of people since it is generally considered rude to... Read more

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  • Jan 05
  • Food Delivery
  • Casa Grande, Arizona
  • Cheese And Sausage Gift Box
  • 56
  • REVIEW RATING 4/5

Received the Deluxe Wisconsin cheese package as a gift from our son who lives in another state. The meat seemed to be ok but the two packages of nuts were both stale. I like nuts so I would estimate these were over eight months old. The meats and cheese were sealed so they seemed okay. I called customer service to advise them and they said my son would have to call them and they would handle... Read more

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  • Jan 02
  • Food Delivery
  • Cookies
  • 32
  • REVIEW RATING 3/5

We did not receive part of our order. We received only the free gift of a fudge, only it was not in box but crumbled in a little paper packet. We did not receive the box of cookies we ordered and which we wanted to have for Christmas. We ordered the box of cookies 14 days before Christmas Day. We called a week ago and they said they will send the item in 5 days but it still has not arrived. We... Read more

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  • Dec 30, 2014
  • Food Delivery
  • Trinidad, Colorado
  • Online Order
  • 1
  • 1
  • 74
  • REVIEW RATING 4/5

Placed an order at least ten days prior to Christmas. To my grandmother who has not long to live, my mother, father and mother in law. I received the usual email saying the order was received and being processed and gave me a complete breakdown. Addresses - dates to be delivered, partial credit card number ect. I was confident my gifts would arrive. WRONG Christmas I see a letter from Figis.... Read more

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  • Dec 30, 2014
  • Food Delivery
  • Juneau, Alaska
  • Online Order
  • 25
  • REVIEW RATING 4/5

I placed my order and it didn't arrive. They said because I lived in Alaska and even though I paid the extra $20 shipping its still my fault for being so far away. CS did nothing they did offer to reship after Christmas but no caring or understanding that I had ordered in early December gifts for co-workers and such and expected them to arrive before the Christmas holiday. . Bad service and not... Read more

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  • Dec 30, 2014
  • Food Delivery
  • Dallas, Texas
  • Cookies
  • 1
  • 1
  • 27
  • REVIEW RATING 3/5

I don't remember what day I sent in the order, but I know that it was about a week before Christmas. Of course, I don't know when Figis received the order in the mail. One order was delivered the day after Christmas, December 26, 2014, number 0164, Holiday Feast Gift Box. it was in good condition.The second order was delivered today, number 4023, Merry Christmas Cookies, the container was... Read more

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  • Dec 30, 2014
  • Food Delivery
  • Miramar Beach, Florida
  • Peanut Brittle
  • 37
  • REVIEW RATING 4/5

In Early December I placed a telephone order for 12 Items to be shipped by 19 Dec. The Lady took my order, which was easy because I had placed the same order for the past 4 years so she had the addresses on file in my account. Much to my surprise and embarrassment the Items were not delivered. I have discussed by e-mail with customer service and without satisfaction. They have not admitted yet... Read more

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